Return & Exchange Policy
At Mahnur we are committed to ensuring the highest level of service.
- Whilst we hope you are delighted with your order, we do not offer any return of exchange under normal conditions.
- We only offer Conditional Exchange if you face quality issues with the product.
- If you find the product faulty in terms of its quality or the work done, you have to get back to us within 48 hours of delivery.
- After you generate a query, the Quality Department of the Company will look into the issue and get right back to you.
- After reviewing the product, we may offer you an Exchange or store credit for future purchases in case of any major fault.
Please Note,
- Orders that are customized or that have been discounted are not eligible for Returns, Refunds or exchanges.